Resources
At Lifeline Nurse Navigation & Healthcare Advocacy, I believe that knowledge is power. This page is a collection of trusted resources to help patients and families feel informed, empowered, and confident as they move through the healthcare system.
🎥 Featured Learning
Making the Case for Patient and Health Care Advocates
Hosted by Boston University’s School of Public Health
This annual Cathy Shine Lecture, featuring Dr. Heidi B. Kummer, MD, MPH, BCPA, explores the vital role of healthcare advocacy. As the President of the Patient Advocate Certification Board, Dr. Kummer shares why advocacy is essential for bridging gaps between patients, families, and providers.
👉 Watch the lecture here: Making the Case for Patient and Health Care Advocates
🏥 Patient Advocacy & Navigation
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National Patient Advocate Foundation – Advocacy for equitable access to affordable healthcare.
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Patient Advocate Certification Board – Learn about board certification for healthcare advocates.
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The Joint Commission – Standards that guide safe, quality healthcare.
📚 Caregiver & Family Support
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Family Caregiver Alliance – Resources and support for caregivers nationwide.
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Alzheimer’s Association – Guidance for families navigating dementia and memory care.
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National Hospice and Palliative Care Organization – Support for end-of-life decision making.
🧾 Insurance & Financial Help
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Medicare.gov – Official site for Medicare coverage, enrollment, and benefits.
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Healthcare.gov – Marketplace for health insurance information.
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Patient Advocate Foundation – Help for patients facing insurance denials, medical debt, and financial hardship.
📌 Lifeline Guides
These are quick-read blog posts and guides I’ve created to walk you through common challenges:
- Understanding Your Rights as a Patient
- How to Prepare for a Doctor's Appointment
- Advocating for a Loved One in Long-Term Care